Privacy Policy
Last updated: April 27, 2024
At Spotit, we are committed to maintaining the trust and confidence of our clients and visitors. We value your privacy and strive to protect your personal data in compliance with data protection laws.
This Privacy Policy explains how SPOTIT TODAY LTD ("we," "us," or "our"), a company incorporated in England and Wales, registration 15694797, collects, uses, discloses, and safeguards your information when you use our services ("Services"), such as when you:
Visit our website at www.spotit.today and its subdomains, or any website of ours that links to this privacy notice
Use the SpotIt mobile application
Add your events on the SpotIt platform
Make a payment for our services
Contact us through email or other communication channels
Engage with us in other ways, including any sales, marketing, or events
If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@spotit.today.
1. What information do we collect?
Personal information you provide: We collect personal information that you voluntarily provide to us when you register on the Services. This includes information necessary to enhance your experience and enable service functionality, such as names, emails, contact details, billing addresses and event information.
Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Usage Data: We collect anonymised data for analytics and improvement.
Payment Information: For paying customers, we process payment details securely.
2. How do we process your information?
To manage your account, deliver Services you request, and process transactions.
To respond to inquiries and provide customer support.
To improve and personalise the user experience.
To carry out marketing and promotional activities where you have consented.
To prevent fraud and comply with our legal obligations.
We may also process your information for other purposes with your consent.
3. When and with whom do we share your personal information?
We may share information in specific situations with third-party service providers to the extent necessary for them to provide their services, in compliance with legal obligations.
The categories of third parties we may share personal information with are as follows:
Communication & Collaboration Tools
Cloud Computing Services
Data Analytics Services
Data Storage Service Providers
Payment Processors
Performance Monitoring Tools
Product Engineering & Design Tools
Sales & Marketing Tools
Social Networks
Testing Tools
Website Hosting Service Providers
4. Use of cookies and tracking technologies
We may use cookies and other tracking technologies to enhance your experience and gather data on how our Services are used.
5. How long do we keep your information?
We retain your data only as long as necessary for the purposes set out in this policy unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Do we collect information from minors?
Our Services are not intended for individuals under the age of 18. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@spotit.today.
7. Your privacy rights
You have rights to access, correct, or delete your personal data.
Your data is processed in line with the principles and data subject’s rights mandated by the EU and UK’s General Data Protection Regulation and relevant national data protection laws.
These are as follows:
the right to be informed about the collection and the use of their personal data;
the right to access personal data and supplementary information;
the right to have inaccurate personal data rectified, or completed if it is incomplete;
the right to erasure (to be forgotten) in certain circumstances;
the right to restrict processing in certain circumstances;
the right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services;
the right to object to processing in certain circumstances;
rights in relation to automated decision making and profiling;
the right to withdraw consent at any time (where relevant); and
the right to complain to the supervisory authority.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "How can you contact us about this notice?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "How can you contact us about this notice?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account information
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
8. Keeping your personal information safe
We are committed to protecting your personal information. We put in place appropriate technical and organisational measures to help protect the security of your personal information. However, be aware that no system is ever completely secure.
We have put various safeguards in place to guard against unauthorised access and unnecessary retention of personal information in our systems. This includes pseudonymisation, encryption, access, and retention policies.
9. Do we make updates to this notice?
This Privacy Policy may be updated to reflect changes in our practices or relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
10. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at contact@spotit.today or by post to:
SPOTIT TODAY LTD
57 Woodstock Road,
Belsyre Court, 1st Floor
Oxford
England
OX2 6HJ
11. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send an email to contact@spotit.today.